Frequently Asked Questions
Our friendly Customer Service team is always ready to help during our office hours. Whether you’ve got questions about our products, payments or returns and exchanges, please don’t hesitate to get in touch.
Something doesn’t look right on the tracking on my order, what do I do?
Please get in touch at firstname.lastname@example.org at your earliest convenience so that we can investigate with Australia Post on your behalf. Every effort will be made to have your order successfully delivered in a timely manner.
How do I apply a coupon code?
Please enter your coupon/promo code in the relevant field on the cart page.
What payment methods are accepted?
We accept VISA, Mastercard, Afterpay & Zip on all orders.
Do you offer wholesale?
We are always looking for new Stockists that we vibe with! Please email us on email@example.com to apply
Shipping, how long will the delivery take and what are the costs?
All orders will be processed within 3-5 business days. Delivery will then take:
Express - $13 (2-4 business days once dispatched - dispatch is up to 3 business days)
Standard - $11 (3-10 business days once dispatched - dispatch is up to 3-5 business days)
Pricing varies depending on your country and delivery can take up to four weeks through Australia Post.
We will endeavour to get your order processed as quickly as we can however we can not be responsible for how long Australia Post takes to deliver your item.
If you choose to have any parcels from Sunnydaze.styling delivered to your address and the parcel goes missing after delivery you will need to contact Australia Post directly and lodge a report with your local police office.
All orders will come with a tracking number.